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Frequently asked questions

Card fees, funding limits and how to reach us.

Fees, limits and verification

How much does a virtual card cost?

Creating a card costs a one-time GH₵ 50 fee. The card starts with a $0 balance — after it's created, you top it up with whatever amount you want to spend.

Are there any other fees?

A 1.08% transaction fee is added on top of wallet top-ups, the card creation fee and card top-ups. For example, a GH₵ 100 top-up charges GH₵ 101.08 in total. There are no monthly or hidden fees.

What is the minimum amount I can put on a card?

The minimum card top-up is set by the admin and is shown on the payment screen before you pay. The default minimum is GH₵ 50. Amounts are entered in Ghana cedis and converted to US dollars at the current rate shown in the app.

Is there a maximum I can fund?

There is no fixed maximum in the app — you can top up as much as your MoMo wallet and network allow. MTN MoMo, Telecel Cash and AirtelTigo Money each have their own daily transaction limits, so very large top-ups may need to be split into more than one payment.

How do I pay for a card or top-up?

You can pay directly with Mobile Money (MTN MoMo, Telecel Cash or AirtelTigo Money) — you'll get a prompt on your phone to approve — or pay from your MavSol wallet balance if it has enough funds.

Why do I need to verify my Ghana Card?

Before your first card payment, we ask you to verify your identity with your Ghana Card and a selfie. Verification is automatic and usually finishes within about two minutes. It's a one-time step.

My payment was approved but my card wasn't funded. What do I do?

This is rare, but if it happens, contact the admin with your payment reference and the amount. We'll confirm the payment and either fund the card or refund you.

How do I contact the admin?

Email solomonmaverick@gmail.com with your account email, payment reference (if any) and a short description of the issue. We reply as soon as possible.

Still need help?

Email the admin at solomonmaverick@gmail.com and include your payment reference if your question is about a transaction.